1. Payment - Visa and Mastercard are accepted through our secured server. If paying by personal check, please make payable to SereneQuest, 127 Elkview Road, West Grove, PA 19390. Please allow up to an additional 5 business days for checks to clear.
2. Returns and Refunds - Please notify us within 30 days of your purchase if any items are shipped damaged or you are not satisifed with our products and we will be happy to refund your money. Shipping costs for returns are the responsibility of the buyer. 48 HOURS NOTICE OF CANCELLATION MUST BE GIVEN FOR ANY PRE-PURCHASED EVENT TICKET REFUNDS. Contact us at 610-388-300 or email us at returns@ serenequest.com. Returns should be mailed to SereneQuest, 127 Elkview Road, West Grove, PA 19390.
3. Shipping Information - Shipping charges will be estimated at checkout. Your credit card will be charged with the exact shipping costs at the time of shipping. There is a handling fee of $5.00 for each order under $75.
